Privacy Policy

This Privacy Policy describes how TaxPros360 (“we,” “us,” or “our”) collects, uses, and shares your personal information when you use our website www.taxpros360.com and any related subdomains, portals, or platforms (the “Website”).

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

Information You Provide Directly

When you interact with our Website, request services, enroll in a program, or communicate with us, we may collect information you voluntarily provide, including:

Personal Details

  • Name
  • Email address
  • Phone number
  • Mailing or billing address
  • Company or business name
 

Tax & Business Information (as applicable)

  • Business type and industry
  • Filing or financial details relevant to service delivery
  • Service history and engagement notes
 

Communication Data

  • Messages submitted through forms or portals
  • Consultation notes and support requests
  • Newsletter preferences and survey responses
 

Financial Information

  • Payment details and billing records
  • Transaction history
 

Note: Payment processing is handled securely by third-party processors. We do not store full credit card numbers.

Information Collected Automatically

When you visit our Website, we may automatically collect:

Device Information

  • IP address and general location
  • Browser type and operating system
  • Device and session identifiers
 

Usage Information

  • Pages viewed and time spent
  • Navigation flow and click behavior
  • Referring to links or search sources
 

Technical Tracking Data

  • Cookies and session identifiers
  • Log files and analytics events
  • Pixels, tags, and web beacons
 

We use these technologies to improve performance, security, and user experience.

2. How We Use Your Information

We use personal information for purposes such as:

Service Provision

  • Delivering tax and consulting services
  • Processing transactions and invoices
  • Managing accounts and customer records
  • Providing client support and communications
 

Communication

  • Sending service confirmations and updates
  • Providing educational and informational content
  • Sending marketing communications where permitted
 

Business Operations

  • Website performance analysis and optimization
  • Fraud and security monitoring
  • Market research and service improvement
 

Legal & Compliance

  • Meeting regulatory and record-keeping obligations
  • Responding to lawful requests or investigations
  • Enforcing contracts and protecting our rights
 

3. How We Share Your Information

We may share information only as necessary and appropriate, including with:

Service Providers

  • Payment processors
  • Email and marketing platforms
  • Hosting & cloud storage providers
  • CRM and analytics tools
  • Security and fraud prevention vendors
 

All service providers are required to protect your information and use it only for services performed on our behalf.

Business Partners (as applicable)

  • Referral or affiliate program platforms
  • Strategic collaboration partners
 

Legal Disclosures
We may disclose information when required by law, including:

  • Government or court requests
  • Fraud or security investigations
  • Business restructuring, merger, or asset transfer

4. Cookies and Tracking Technologies

We use cookies for security, functionality, analytics, and marketing.

Types of cookies include:

  • Essential / Required cookies
  • Analytics and performance cookies
  • Marketing and retargeting cookies
  • Functional and preference cookies
 

Managing Cookies

You may control cookies through:

  • Your browser settings
  • Third-party opt-out tools
  • Platform-specific ad settings

Disabling cookies may affect site functionality.

5. Data Storage and Security

We implement administrative, technical, and physical safeguards to protect your data, including:

  • Encryption and secure transmission protocols
  • Access controls and authentication
  • Regular security updates and monitoring
  • Employee confidentiality measures

Your data may be stored on secure servers in the United States.

While we take strong precautions, no method of transmission or storage is 100% secure.

6. Data Retention

We retain personal information only as long as necessary for:

  • Service delivery and business operations
  • Legal and tax record-keeping requirements
  • Security, auditing, and compliance obligations

Retention periods may vary based on applicable regulations.

7. Email Marketing

We may send:

Transactional communications (cannot be unsubscribed):

  • Receipts, confirmations, service notices, security alerts

Marketing communications (opt-in or withdraw anytime):

  • Newsletters, promotions, educational resources, event updates

You may unsubscribe using the link in any marketing email or by contacting us.

 

8. Behavioral Advertising

We may use analytics and advertising tools to show relevant ads, including:

  • Retargeting campaigns
  • Search and social media advertising
  • Audience insights and anonymized trend analysis

Users may opt out using industry or platform tools.

9. Your Privacy Rights

Depending on your location, you may have the right to:

  • Access personal data we hold about you
  • Request corrections or updates
  • Request deletion, subject to legal retention limits
  • Object to or restrict certain processing
  • Withdraw marketing consent

To submit a request, contact us using the details below.

10. Third-Party Websites

Our Website may link to external sites not controlled by us.
We are not responsible for their privacy practices.

We encourage you to review their policies before sharing personal information.

11. Children’s Privacy

Our services are not intended for children under age 13.
We do not knowingly collect information from children.

If we become aware of unauthorized collection, we will delete the information promptly.

12. International Users

If you access our Website from outside the United States, your information may be transferred and processed in the U.S., where data protection laws may differ.

We use appropriate safeguards for international transfers.

13. Changes to This Policy

We may update this Privacy Policy periodically.
We will update the “Last Updated” date when changes occur.

Continued use of the Website after updates constitutes acceptance of the revised policy.

14. Contact Information

If you have questions about this Privacy Policy or wish to submit a privacy request, please contact us:

Email: hello@taxpros360.com
Website: www.taxpros360.com
Mailing Address: 8316 Avenue J, Suite 19, Brooklyn, NY 11236

 

Privacy Rights Requests

If you wish to access, correct, update, delete, or exercise any privacy rights related to your personal information, you may submit a request using the contact information below.

Email (Preferred): hello@taxpros360.com
Subject Line: “Privacy Request”

Acknowledgment Timeframe: We will acknowledge receipt of your request within 2 business days.

 

Completion Timeframe: Most requests will be completed within 30 days. For complex or high-volume requests, we may require additional time (up to 45–90 days), and we will notify you if an extension is needed.

We may request additional information to verify your identity before processing your request.

Data Protection Questions

For questions about this Privacy Policy, our data practices, or your privacy rights, please contact us using the details above.

Business Hours: Monday–Friday, 10:00 AM – 4:00 PM EST

This Privacy Policy is effective as of the date listed above and applies to all information collected by TaxPros360 through our website, platforms, and related services.